I've lived here for almost two years, and since I'm moving out in January, I figured it's time to write a review. Honestly, this place is pretty great for the money ($565 from Aug 2020) once you're settled in. The location is wonderful as you have easy access to anything you could really ever need. This place has a 24/7 gym, a quick stop shop, a rec room, and tons of free perks like free coffee whenever you want and free printing whenever you want. Besides all of these great benefits, you have a pretty great staff for the most part as well.
Dakota, the previous property manager, really made me feel like I was welcomed and he would do anything he could to get my problems fixed. The same could be said about most of the other staff here as well. Evan and Ellie have always helped me with whatever detailed questions or concerns I had. Riley, Rasheed, Cara, Haddie, Daniel, and Emon have always been so sweet and respectful to me while being personable in their own way. I've also had the pleasure of working alongside these folks during one of the most hectic weeks of the year (right before everyone moves in) so I got to see the high standards that they operated on first hand despite having one of the easiest jobs on the team. The maintenance team is also good too, as they respond quickly when needed. I do think they could work on how they deliver their customer service "speak," but what's important is that I get my stuff fixed well and on time and that is what they do.
Unfortunately, however, things have changed since I moved in as there is a new property manager. His name is Charlie and he is quite a nice guy, but what I've noticed is that compared to Dakota there is a lot less community outreach. He isn't in the office nearly as much as the previous manager was, so it looks like Evan and Ellie may have had to step up, so if it weren't for them my more complex concerns probably would not have been solved. It took him over an hour to get someone to turn off the many fire alarms, and it took him almost two weeks to get someone to fix an elevator. There is great, but there is also bad. The bad things do not happen nearly as much as the great do, so all in all I really appreciate living here because of them despite some of the other problems I have had.
Mainly...roaches. Yes, unfortunately, there is a bug problem. It doesn't matter how clean you are here nor how many roach traps you set, if your neighbors/suite mate aren't living the same way, they will find their way to you due to the small size of the apartment. I cleaned my unit 1-2x per week as well as never leave any food or drinks or dirty dishes or anything out. I have roach traps pretty much everywhere but still, maybe like once every two months in the middle of the night I will see a roach looking for something...and what do you know when it runs away it either runs under the wall or to my suite mate's unit or even to the outside hall. This is less of a problem of the unit and moreso the people that live here. There are many diverse people, and some of them aren't clean. Some of them also have loud and annoying dogs that you can't help to suppress their noise. Some of them are thieves who will steal your food and equipment from the communal kitchen. There is not enough space in a 1/4 size fridge for one who meal preps, so I have to put my food in the communal fridge which is great, but it's always a risk. Once I left my air fryer out and of course it was stolen.
There are some problems with the unit, however, and they are varied. Luck of the draw, if you will. For example, my A/C unit is great. It pumps out the coldest air I've felt out of any unit, BUT I have to empty a bucket that it empties water into almost every day as it is not a central unit. My bed doesn't rotate how it should because the frame is literally 2 inches too long so now my bed takes up way more space than it should. The sink cannot even fit a baby. The desk chair my unit came with was uncomfortable as heck. There is barely any counterspace, and the fridge you get may or may not come with a separate freezer section. it is an old building, and it shows.
Nonetheless, I will miss living here. I will miss being able to move from my couch to the kitchen very easily. I will miss the super hot showers I am able to take. I will miss everything being an arm's length away. I will miss the comfortable couch. I already miss not having to buy furniture. I will miss being able to get free coffee every morning from the rec room. I will miss having 24/7 free access to a full serviceable gym. I will miss the quick stop shop for pink lemonade. I will miss the great staff. I will miss the community they once built. I will miss the great location. Despite all the bad, the good really does shine through. I called this place my home, and you may too.